Product / Missed upgrades
Spot the customers who outgrew their plan
Some accounts pay for your smallest plan and use your product like your biggest. Lucrovia compares real usage with what each customer pays and shows you who is ready to upgrade.
−$2,910lost per month in our example account
27accounts above their plan
$1,880added MRR after upgrades
Example account: B2B SaaS, about $190k MRR, 2,400 customers. Your numbers will differ.
How it happens
Why this leak is easy to miss
- A customer signs up on a small plan.
- Their team grows, usage climbs past the plan, but limits are soft or never enforced.
- Nobody notices, because the MRR chart only shows what they pay, not what they use.
Missed upgrades
−$2,910/ month
27accounts$34,920per year
How Lucrovia finds it
Detection
Lucrovia pairs Stripe subscriptions with the usage numbers you already track (seats, projects, API calls) and flags every account whose usage fits a higher plan.
How Lucrovia fixes it
Fixes you approve
- A ranked list of upgrade candidates with the usage that proves it
- Ready-made upgrade emails your team can send in one click
- Optional automatic plan change at the next renewal, with notice to the customer
Other leaks
How much does missed upgrades cost you?
We check it live on the demo call, together with the other five leaks.